Cannot restore a Linux VM into Vsphere host

DP230
DP230 used Ask the Experts™
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Dear Wizards, I got this error when restored a Linux VM from recovery media iso file.

The username/password are correct for sure. Can you please suggest?  Many thanks!

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Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
You must specify the correct username and password for the network share.

The username and password you've specified for the network share is incorrect.
DP230Network Administrator

Author

Commented:
No Andy, I'm sure it is correct.

Is there any reason you can think about?
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
username and password are incorrect, the network share cannot be reached.
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Scott SilvaNetwork Administrator

Commented:
if it is a domain mounted server you also need the domain. If not, is your veeam restore new enough? Or is the share maybe SMBV1 and the new Veeam restore doesn't support it?
Have you tried mounting the share from the veeam server manually?
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
Can you ping the share which contains the backup from the VM (with recovery media loaded and booted)?
Network Administrator
Commented:
Hi, problem solved after we changed the SMB versions on NAS devices.

They were SMBv1 (min) and SMB v2(max) before.

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DP230Network Administrator

Author

Commented:
Many thanks!

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