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al4629740
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Favorites missing after moving PST file

I have a user that is missing their favorites in their 2010 Outlook.  I checked the mark to show their favorites under the Navigation Pane but it appears to be blank once I see the favorites.  Any idea where it could have gone.  This occurred after I had to move their PST file back and forth.
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Qlemo

8/22/2022 - Mon
John

Once you stabilize the location of the PST file (and very much ensure the PST file is NOT on a network drive), reset favorites and see if they remain.

Outlook 2010 is pretty much out of support and needs to be upgraded.
al4629740

ASKER
What do mean reset favorites?
John

What I meant was, after all the PST moves are complete, then "Show"  favorites.  See if the favorites now stay put.
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Qlemo

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