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al4629740Flag for United States of America

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Favorites missing after moving PST file

I have a user that is missing their favorites in their 2010 Outlook.  I checked the mark to show their favorites under the Navigation Pane but it appears to be blank once I see the favorites.  Any idea where it could have gone.  This occurred after I had to move their PST file back and forth.
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John
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Once you stabilize the location of the PST file (and very much ensure the PST file is NOT on a network drive), reset favorites and see if they remain.

Outlook 2010 is pretty much out of support and needs to be upgraded.
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ASKER

What do mean reset favorites?
What I meant was, after all the PST moves are complete, then "Show"  favorites.  See if the favorites now stay put.
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Qlemo
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