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Favorites missing after moving PST file

al4629740
al4629740 asked
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Last Modified: 2019-02-28
I have a user that is missing their favorites in their 2010 Outlook.  I checked the mark to show their favorites under the Navigation Pane but it appears to be blank once I see the favorites.  Any idea where it could have gone.  This occurred after I had to move their PST file back and forth.
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Once you stabilize the location of the PST file (and very much ensure the PST file is NOT on a network drive), reset favorites and see if they remain.

Outlook 2010 is pretty much out of support and needs to be upgraded.

Author

Commented:
What do mean reset favorites?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
What I meant was, after all the PST moves are complete, then "Show"  favorites.  See if the favorites now stay put.
"Batchelor", Developer and EE Topic Advisor
CERTIFIED EXPERT
Top Expert 2015
Commented:
This one is on us!
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