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Richard KortsFlag for United States of America

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WordPress Bee Theme Issue

We are using the Word Press theme BEE. We need to edit a few pages. When we go into wp-admin & select a page, it no longer has the "page Builder" option, so we can no longer make any changes.

Can someone provide a link to tech support on Bee to ask them a question, or, if one of you knows....?

Thanks
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Julian Hansen
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What you're describing could be due to many things...

1) HTML syntax errors generated by your complete theme + all plugins.

2) The Page Builder exceeding the backend Webserver POST data size.

This problem is common with Elementor.

See if editing your page using Incognito mode fixes problem. If it does, refer to your Apache logs for oddball 4XX errors, which will occur for POST data size overruns.

Can't recall the exact Apache error, as I've stopped using Elementor for all projects because they've stated they won't fix this problem.

3) Some other backend (server side) resource exhaustion error.

You should see this in your logs.

4) Enable WP_DEBUG + see if any oddball errors or PHP Fatals/Exceptions show up when you see your page problem.
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Both did good work. Thank you.

Richard
You are always welcome Richard.
You're welcome!

Glad things worked out well for you!