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Help with SMS systems that work with MS CRM Dynamics 2013

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Last Modified: 2019-03-18
Our current SMS provider has disabled TLS 1.0 and we are unable now to use SMS from within our CRM Microsoft Dynamics 2013. We think the problem is due to their plug in as we have everything enabled on the server (Microsoft Server 2008 R2). We are unable to update our CRM at the moment so looking at alternative SMS systems that have a plugin for CRM 2013. Any help greatly appreciated.
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Chinmay PatelChief Technology Ninja
Distinguished Expert 2019

Hi Sunny,

Before you switch the provider (for enabling a more secure protocol), I would like to suggest couple of alternatives.
1. Enable TLS 1.2 on your Server 2008 R2, https://support.microsoft.com/en-in/help/3140245/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-protocols-in-wi

If that is not what you want to do then there is PowerSMS, txtSync and many other such providers - challenge is due to TLS 1.0's security limitations there is a greater chance that all top providers have moved away from TLS 1.0.

As a last resort, you can write on your custom plugin to send out messages via any SMS Gateway provider - I would suggest not to do that.


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