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Boston49

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Global Email true read status

We are Exchange 2013 on premises ONLY, we may go 365 but not at this time. Our marketing team sends a weekly email globally to internal users only. They're requesting metrics around at least a true read status for the email. Did they read it, delete it immediately etc...

Blue sky option would be to be able to tell difference between an email opened in full outlook client and webmail or smartphone. We have tried various scripts found online with no success.

What are you using for this purpose? If you went with a third party app to deliver, please let us know which. Would listserv option be a better solution?

Thanks in advance!!!
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David Favor
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Boston49

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Thanks for the reply David!

Regarding your proposed solution, I want to make sure i'm understanding. The loopback-key-verb addition to the email would require the recipient to click? If we put this at bottom of the email, the user would have had to read the entire email "probably" at that point.

Also, have you run into any 3rd party applications that might be able to help? The scripts I have tried so far are as you say not returning reliable data and/or are too invasive (EWS).
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