IT Consultant

PeterNairn

<div>
Hi, Egress said it was an ACL Issue when they had a look. What and how do I filter the procmon ?
</div>


<div>
First, set a filter for the result &quot;Access denied&quot; and see what (if anything) Comes up while you are seeing the error.
</div>


<div>
This thread looks terrible in chrome (see screenshot). Could you rather zip and upload the compressed procmon log (.pml file, zipped)?<br />
<a href="https://filedb.experts-exchange.com/incoming/2019/03_w10/1414341/Capture.PNG" target="_blank" title="Capture.PNG (151 KB)"><img alt="Capture.PNG" class="file-block lazyload" style="max-width: 800px;" data-src="https://filedb.experts-exchange.com/incoming/2019/03_w10/800_1414341/Capture.PNG" /></a>
</div>


Capture.PNG

<div>
Hi, that's it attached.<br />
<a href="https://filedb.experts-exchange.com/incoming/2019/03_w11/1414866/Logfile.zip" target="_blank" class="file-inline" title="Procmon Logfile (1.3 MB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>Logfile.zip</a>
</div>


Logfile.zip

<div>
Hmm. That's literally a ton of &quot;access denials&quot;. Wow. No idea what is wrong, but something is severely wrong.<br />
Can you monitor your system for have a minute without egress present (remove it) and upload the log?
</div>


<div>
Hi, that's Egress uninstalled and logfile attached.<br />
<a href="https://filedb.experts-exchange.com/incoming/2019/03_w11/1414872/Logfile2.zip" target="_blank" class="file-inline" title="Logfile2.zip (369 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>Logfile2.zip</a>
</div>


Logfile2.zip

<div>
Fine. That tells us a lot: full of access denials as well.<br />
<br />
I believe, that there is some security software responsible - could that be? Some software trying to protect all sorts of registry keys from writes and all sorts of files as well. Could there be some security software behind it? What software doe you have installed as AV?
</div>


<div>
It has Kaspersky AV Installed but I did try Uninstalling that and was the same problem with Egress, I shall uninstall again just now and create another log.
</div>


<div>
That's the 2nd logfile, looks much the same?<br />
<a href="https://filedb.experts-exchange.com/incoming/2019/03_w11/1414875/Logfile2.zip" target="_blank" class="file-inline" title="Logfile2.zip (340 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>Logfile2.zip</a>
</div>


<div>
Yep, right the same.<br />
Ok, then Kaspersky is not guilty.<br />
<br />
Could you try and run an inplace upgrade on your machine? -&gt;Start the latest Win10 setup within your running windows and select to upgrade, keeping apps and settings and programs? This could repair ACLs.
</div>


<div>
<div class="content wysiwyg-content">
Hi Experts, have 3 new Windows 10 PC and trying to get Egress to work with Outlook 2010. Anytime the Add in try to load I receive a runtime error. Egress support is awful and their taking an age to get back to me but I believe it is an issue with the ACL, can someone explain how to edit this and add Egress to it?
</div>
</div>


Hi Experts, have 3 new Windows 10 PC and trying to get Egress to work with Outlook 2010. Anytime the Add in try to load I receive a runtime error. Egress support is awful and their taking an age to get back to me but I believe it is an issue with the ACL, can someone explain how to edit this and add Egress to it?

Windows 10 and ACL

Windows 10 is a personal computer operating system featuring the "universal application architecture" (UAP); apps can be designed to run across multiple devices with nearly identical code, including PCs, tablets, smartphones, embedded systems, Xbox One, Surface Hub and HoloLens. Windows 10 also includes a virtual desktop system, a window and desktop management feature called Task View, the Microsoft Edge web browser, support for fingerprint and face recognition login, voice-based search (Cortana), new security features for enterprise environments, and DirectX 12 and WDDM 2.0 to improve the operating system's graphics capabilities for games.

Windows 10

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Security is the protection of information systems from theft or damage to the hardware, the software, and the information on them, as well as from disruption or misdirection of the services they provide. The main goal of security is protecting assets, and an asset is anything of value and worthy of protection.  Information Security is a discipline of protecting information assets from threats through safeguards to achieve the objectives of confidentiality, integrity, and availability or CIA for short. On the other hand, disclosure, alteration, and disruption (DAD) compromise the security objectives.