troubleshooting Question

mailbox alias issue

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sword12 asked on
ExchangeDNS
3 Comments1 Solution82 ViewsLast Modified:
HI Exchange experts

just a question: our Marketing has published a new email address support@shop.sword.com
Now they found out, that they instructed us to create a mailbox named support.shop@sword.com

now marketing department slightly in panic, because they already have given out this official address to be printed and to the press. This is the fault of marketing.

so what we can do to help them

our domain only sword.com

can we change something can fix this issue

maybe create a mx record in our external BIND or any idea can help us here

because for internal use no issue but how we can fix the external use when ppl send email from outside our exchange servers

kindly advice
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