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Harel
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How to recover from an external drive

Trying to restore files from external HD using backup exec 16 -
When connecting the drive - I see the new "Disk storage 001" added - but it shows "History of used disk space is still being gathered" and after I wait a while - it delete all the files on the drive!  - why is that ?
I want to connect the drive - catalog it and restore,,,
what am I doing wrong ?
Storage* Backup Exec* Veritas

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Harel

8/22/2022 - Mon
Iamthecreator OM

and after I wait a while - it delete all the files on the drive!
Please clarify, if all files have been deleted, there is nothing left to catalog and restore.
Backup Exec will not delete data on the drive. It can overwrite the .BKF on the drive as per the retention period.
Harel

ASKER
there is nothing left to catalog and restore. - exactly - nothing to restore from this drive anymore...
but I have several more and it already deleted 2 drives...

When connecting the drive - I see the new "Disk storage 001" added - but it shows "History of used disk space is still being gathered" and after I wait a while - it delete all the files on the drive!

Is it suppose to show -  "History of used disk space is still being gathered" ?

I had 2 external drives that we used in the past but they are not connected anymore... maybe its effecting somehow?
Iamthecreator OM

Is it suppose to show -  "History of used disk space is still being gathered" ?

Storage trending statuses for disk storage and virtual disks

Backup Exec gathers disk usage information for disk storage and virtual disks. Backup Exec then performs statistical analysis of used disk space and free disk space. The analysis provides an estimate of how many days remain before the disk storage or virtual disk is full.

Alerts provide information about whether the current disk space resources are sufficient, and can help you plan when to increase disk space.

https://www.veritas.com/support/en_US/doc/59226269-99535599-0/v57264917-99535599

History of used space is still being gathered
      

This status may appear for any of the following reasons:

    The disk storage device has not been configured long enough to get a statistical estimate.

    Note:

    After you create disk storage, Backup Exec may take approximately one month to gather enough information to provide a storage estimate.

    This storage may be on a managed Backup Exec server that is currently in a rolling upgrade.
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James Murphy
Harel

ASKER
When connecting external HD for inventory and catalog - do I need to create something ? "After you create disk storage"?

Do I make the right steps ?
Iamthecreator OM

Can you please explain how was the data backed up on these drives? Did you use the STORAGE PROVISIONING OPTION to backup to a disk array?
Harel

ASKER
I got this server with all the external hard drive and dont know much about the configuration that was made...
and its 2 years old and dont have anyone to ask ...
I'm trying to contact veritas direct .... cause its already deleted 3 external drives...
Thanks alot...
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