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kathrinfitts

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Trying to view Crystal Report on new web server

I am trying to view Crystal Reports on a new web server. We are using classic ASP, and I get the following error message when trying to view report
Server object error 'ASP 0177 : 800401f3'

Server.CreateObject Failed

/CleaningSvcsSG/reports/AlwaysRequiredSteps.asp, line 21

800401f3

Line 21 is
Set session("oApp") = Server.CreateObject("CrystalRuntime.Application")

Please help.
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Éric Moreau
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You need to install Crystal on the server. Which version of CR are you using?
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kathrinfitts

ASKER

Crystal XI  is installed on the server.
This is on Web Server 2012 R2. It will not let me register the dll.
why can't you register the DLL? No permission?

last chance: is it an issue of 32 -vs- 64 bits : https://serverfault.com/questions/151916/how-to-get-old-dlls-running-on-64bit-server
When I try to register the dll. I get this message
The module "craxdrt.dll" failed to load
Make sure the binary is stored at the specific path or debug to check for problems with the binary or dependent .dll files.
have you installed CR correctly on your server? Have a look at https://archive.sap.com/discussions/thread/1892125
Yes everything seems to be installed correctly on Crystal report side.
When you installed Crystal did you do a CUSTOM install and include the developer parts?

Have you tried installing the runtimes for CR XI?

Is this CR XI R1 or R2?

mlmcc
It's Crystal Report R2 and I did custom and installed all parts. Also have installed Crystal Reports suntime engine for .NET
The .NET runtime doesn't play with your RDC application. One is .NET object model -- the other is COM.

Go to: https://blogs.sap.com/2011/06/07/where-did-all-the-crystal-reports-xi-r1-and-r2-fixes-go/ 
and use the CR XI R2 SP6 MSM for RDC link at the bottom.
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