ACT! to Android via Companion Link and Deja Office problems.

Dan
Dan used Ask the Experts™
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Hi I have ACT and like to sync my contacts with my Droid Phone, they only way I know is what I have been using.  I sync Act to Deja Office through Companionlink.  This part works great, I can verify all 3,800 contacts sync to the onine Deja Office site.  Problem is when I sync my phone to Deja Office with my Droid it completes, but only gives me 2,300 contacts.  I have uninstalled the service on my Droid, and the same number comes through.
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
It has been a long while (4 -5 years ago in Windows 8) that I used Companion link.

Look here:
https://www.companionlink.com/support/kb/Synchronizing_DejaOffice_with_the_Android_applications

And then the section "Not all contacts show in Android Contacts, phone doesn't show all contacts"

https://www.companionlink.com/support/kb/Not_all_contacts_show_in_Android_Contacts,_phone_does_not_show_all_contacts

And see if the second link assists you
Jackie Man IT Manager
Top Expert 2010

Commented:
Do you have a subscription for your ACT! software?

What is the version of ACT! software installed?

https://www.acttoday.com.au/products/act-mobile

Check the link above to see whether you can install Act! Companion app in your Android phone to sync the contacts.

https://play.google.com/store/apps/details?id=com.act.companion&hl=en_US

Author

Commented:
John, I thought that was going to be it, that long hold "re read" data, but that didn't work same amount of contacts.  I'm going to buy an android tablet (they are on sale at best buy) today and see if that can read all the data, if so I think I'm going to reformat my phone.

Jackie, I kinda wanted to stay away from the act phone software, I have heard too many bad things about it, and I wanted to manage it with my andoroid contacts, not that act interface.
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Please let us know after re-setting the phone.

Author

Commented:
I will let you know once I load up on the new android tablet.  One more thing I noticed, my phone says that my deja office is expired, when I go to the dejaoffice online it dosen't say that, and everything looks OK.  Do I need a deja subscription?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Either that or upgrade it to a newer version

Author

Commented:
ok great, Ill try that too

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