Can’t open Firefox
It’s says can’t find profile when I try to open it. Any advice on how to fix it?
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ASKER
Hello John hello Joe,
thank you both of you for being so prompt. Uninstalling and installing the new version doesn't solve the problem. i tried that in the past and today and doesn't work.
what worked is creating a new profile like indicated in the article :)
thank you again,
thank you both of you for being so prompt. Uninstalling and installing the new version doesn't solve the problem. i tried that in the past and today and doesn't work.
what worked is creating a new profile like indicated in the article :)
thank you again,
> Uninstalling and installing the new version doesn't solve the problem.
That's actually by design, because Firefox doesn't delete your profile when you install a new version on top of the current one or even just uninstall the current one. That's usually a good thing, because you normally want to retain your profile when you install/uninstall/reinstal
I'm glad that you have your Firefox back. Regards, Joe
That's actually by design, because Firefox doesn't delete your profile when you install a new version on top of the current one or even just uninstall the current one. That's usually a good thing, because you normally want to retain your profile when you install/uninstall/reinstal
I'm glad that you have your Firefox back. Regards, Joe
ASKER
Thank you Joe for the extra explanation, which makes a lot of sense :)
You're welcome, Italiabella. Hope the rest of your weekend is nice. Regards, Joe
See if this or Joe's answer above helps.