Link to home
Start Free TrialLog in
Avatar of M
M

asked on

What cause File Explorer to hang?

How to determine what causes File Explorer to crash.
Resolution: Update Windows 10 from 1803 to 1809
Executed Dell Support Assist: No hardware issues were found and all the drivers were updated and I believe everything else in the Dell support assist tool box, were executed.
Plan to run a full office repair next, even though the problem has not re-occured
Since my notes is not on me, I believe I executed SFC /scannow
I also believe DLP was removed, but I was not able to  confirm
What else  should I be looking at to determine the cause (File Explorer hanging)?
Note, no actions were performed that would trigger DLP, so it could be incompatible software
I may have to execute drivers verifier next to determine what drivers that are incompatible
If the problem re-ccurs, I will disable all services except Microsoft and enable one by one to see which one causes the problem.
I will also see if the problem happens in Safe Mode
I did not check to see if the Antivirus software was running in the background
ASKER CERTIFIED SOLUTION
Avatar of nobus
nobus
Flag of Belgium image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial