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What DLLs are associated with Outlook search?
What DLLs are associated with Outlook search?
Challenge: The search filters in Outlook 365 are greyed out.
Things tried: Executed Windows Update
2. Ran a full repair of Office 365
3. Ran SFC /scannow ( I believe, my notes are not on me)
4. Uninstalled and re-installed Office 365
5. Uncheck Outlook and rechecked it, via Index options
6. Stopped and restarted Windows search
7. Tried a different Windows profile, the problem still persist.
8. Removed Bing Desktop search
9. Microsoft Support and Recovery Assistant for Office 365 was executed
Final resolution would be to re-image the laptop, but I would like to now the probably root cause, so I am suspecting a Windows Update caused the problem.
Challenge: The search filters in Outlook 365 are greyed out.
Things tried: Executed Windows Update
2. Ran a full repair of Office 365
3. Ran SFC /scannow ( I believe, my notes are not on me)
4. Uninstalled and re-installed Office 365
5. Uncheck Outlook and rechecked it, via Index options
6. Stopped and restarted Windows search
7. Tried a different Windows profile, the problem still persist.
8. Removed Bing Desktop search
9. Microsoft Support and Recovery Assistant for Office 365 was executed
Final resolution would be to re-image the laptop, but I would like to now the probably root cause, so I am suspecting a Windows Update caused the problem.
KB4467684 can do this
I know you mentioned SFC but I don't see this in your list of things done so far so before hunting out the libraries...
At an admin command prompt:
In that order - with Outlook closed obviously.
Apologies if you've done that already and just not noted it.
Also more likely indexing is broken than a dll change being at fault
https://www.msoutlook.info/question/47
I know you mentioned SFC but I don't see this in your list of things done so far so before hunting out the libraries...
At an admin command prompt:
DISM /online /Cleanup-Image /RestoreHealth
sfc /scannowIn that order - with Outlook closed obviously.
Apologies if you've done that already and just not noted it.
Also more likely indexing is broken than a dll change being at fault
https://www.msoutlook.info/question/47
ASKER
Thank you, I will try the above.
ASKER
KB4467684 is not on the system.
System file protection did not find any integrity violations.
System file protection did not find any integrity violations.
ASKER
HKEY_LOCAL_MACHINE\SOFTWAR
Then click in the right side pane, create a new DWORD (32-bit), name it PreventIndexingOutlook and give it a value 0, did not work. I will have to re-imagine, thank you all.
Then click in the right side pane, create a new DWORD (32-bit), name it PreventIndexingOutlook and give it a value 0, did not work. I will have to re-imagine, thank you all.
Did you try to delete user profile after backup important files.?
Before you reimage, try a Repair Install to see if that fixes the issue.
Assuming Windows 10, this is straightforward and you can Keep Everything.
https://www.microsoft.com/en-us/software-download/windows10
Windows 10 is running, so click on the Download button (not Upgrade Button, select Save.
Create a USB Windows Installation key and then run Setup on the USB Key.
This will launch the Repair and proceed normally.
Assuming Windows 10, this is straightforward and you can Keep Everything.
https://www.microsoft.com/en-us/software-download/windows10
Windows 10 is running, so click on the Download button (not Upgrade Button, select Save.
Create a USB Windows Installation key and then run Setup on the USB Key.
This will launch the Repair and proceed normally.
ASKER
The problem happen on two different Windows 10 profiles.
I can try John's suggestions, but I will have to re-image the system due to a complaint about a flicking /fuzzy screen.
I can try John's suggestions, but I will have to re-image the system due to a complaint about a flicking /fuzzy screen.
ASKER CERTIFIED SOLUTION
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ASKER
Thank you John.
You are very welcome and best of luck reimaging.
HKEY_LOCAL_MACHINE\SOFTWAR
Then click in the right side pane, create a new DWORD (32-bit), name it PreventIndexingOutlook and give it a value 0.
Click the OK button and see if it has resolved the issue