I am attempting to create an automation in Jira (Atlassian) service desk software.
Having created a front end form, with relevant fields and check box lists.
Which is working mostly as it should.
The automation creates and allocates the information correctly....
with the exception.....my automation picks up all of the fields (check-boxes) selected and creates sub-tasks for all the check-box fields, however it does not differentiate between the ones that have been selected, and ignoring the ones that have not.
Therefore still presents all of the sub-tasks on the form (as tasks) - including as I say the ones that have not been selected.
As a total newbie to this I am sure it is in the if / then / else part of the automation....but am scratching my head wondering what I am not seeing.
Could be that I have to create some additional JQL statements to fulfil?
Any assistance or pointers gratefully received.