What is RADB routes?

Does anyone know what RADB routes are?  We are requesting a LAN public IP from the Internet carrier that was promised.  Now they give us run around saying the route set belongs to RADB and they cannot update RADB route sets.  If the customer wants their prefix [1.1.1.0/24] to be routed via BGP, they would need to contact RADB to have them update their route set.  
We do not need a BGP.  Just requesting a public LAN IP address.

Does anyone know what does prefix belongs to radb mean?  I'm running the Whois and looks like the prefix belongs to my internet carrier.  Not to radb some sort.
Does the carrier give me a BS runaround on this?  It feels like it :)
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Tiras25Asked:
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nociSoftware EngineerCommented:
I guess they mean this one: https://www.radb.net/
(Wikipedia:  https://en.wikipedia.org/wiki/Routing_Assets_Database providing some background )

Not sure what you requested   (like: a provider independent address block)
If the route already is on the public internet, why could it not be used?

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