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<a href="https://quickbooks.intuit.com/community/Account-management/Reset-your-password-for-QuickBooks-Desktop/m-p/201660" rel="ugc">https://quickbooks.intuit.com/community/Account-management/Reset-your-password-for-QuickBooks-Desktop/m-p/201660</a><br />
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Full guide for resetting quickbooks admin password and then reset the user password I'd say
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https://quickbooks.intuit.com/community/Account-management/Reset-your-password-for-QuickBooks-Desktop/m-p/201660 [https://quickbooks.intuit.com/community/Account-management/Reset-your-password-for-QuickBooks-Desktop/m-p/201660]

Full guide for resetting quickbooks admin password and then reset the user password I'd say

gromack

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Try the above link to see if it works. <br />
<br />
Then ask the user to call Intuit Support. They may help with the password even though an older version. You need the password anyway to upgrade to a newer version.
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Try the above link to see if it works.

Then ask the user to call Intuit Support. They may help with the password even though an older version. You need the password anyway to upgrade to a newer version.

Developer & Coffee Roaster

Scott Fell

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Yeah, will probably just have him get latest version.<br />
He's moved once or twice since 2013 &amp;&nbsp;info they have on file is probably different, which is why I'm not having much luck with the link Alex posted!
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Yeah, will probably just have him get latest version.
He's moved once or twice since 2013 & info they have on file is probably different, which is why I'm not having much luck with the link Alex posted!

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&gt; &nbsp;file is probably different<br />
<br />
There may be other routes. It is worth giving them a chance. &nbsp;Also, I suggest to get away from QB Pro and go with online. &nbsp;The problem you are trying to figure out now will be eliminated among other things.
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>  file is probably different

There may be other routes. It is worth giving them a chance.  Also, I suggest to get away from QB Pro and go with online.  The problem you are trying to figure out now will be eliminated among other things.

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You need to send the file to Intuit to move to online and still need the password. Do it yourself conversion did not work well at a couple of clients
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You need to send the file to Intuit to move to online and still need the password. Do it yourself conversion did not work well at a couple of clients

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I asked you to call Intuit. Why no credit here?
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I asked you to call Intuit. Why no credit here?

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Convinced user to just upgrade, since his version is 6 years old. 1 year of tech support will get password issue fixed, as well, since he can't remember one (or more) of the verification answers. <br />
Thanks!
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Convinced user to just upgrade, since his version is 6 years old. 1 year of tech support will get password issue fixed, as well, since he can't remember one (or more) of the verification answers.
Thanks!

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I'm sorrty, I thought I split it accross the board. Hoiw do I change it?
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I'm sorrty, I thought I split it accross the board. Hoiw do I change it?

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Go back to your post and in the &quot;I have my answer&quot; you can add assist answers even now
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Go back to your post and in the "I have my answer" you can add assist answers even now

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Original post? I'm not seeing a link to that...
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Original post? I'm not seeing a link to that...

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<div class="content wysiwyg-content">
Got a customer usiong Quickbooks Pro 2013, that has somehow forgotten his password.<br />
My first thought is that Quickbooks will not be much help, as they only support the current &amp;&nbsp;two previous versions, so I am going to suggest he buy the latest &amp;&nbsp;greatest version &amp;&nbsp;take advantage of that initial support period, unless anyone has any other suggestions...
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Got a customer usiong Quickbooks Pro 2013, that has somehow forgotten his password.
My first thought is that Quickbooks will not be much help, as they only support the current & two previous versions, so I am going to suggest he buy the latest & greatest version & take advantage of that initial support period, unless anyone has any other suggestions...

Quickbooks Pro 2013 forgotten password...

QuickBooks is an accounting software package geared mainly toward small and medium-sized businesses and offers on-premises accounting applications as well as cloud based versions that accept business payments, manage and pay bills, and payroll functions. QuickBooks includes remote access capabilities, remote payroll assistance and outsourcing, electronic payment functions, online banking and reconciliation, mapping features through integration, improved e-mail functionality, import from Excel spreadsheets, employee time tracking options, pre-authorization of electronic funds and new Help functions.