How much to pay a part time helpdesk person?

danbrown_
danbrown_ used Ask the Experts™
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Hello Experts - I'm thinking of hiring a part time helpdesk person to assist me with some basic IT stuff like installing software, answering helpdesk calls etc.  I'm not sure what hourly compensation would be fair for someone who is relatively inexperienced, maybe just out of school, and doing this maybe 20 hours per week.  This would be in an architectural office near Trenton NJ.  Would appreciate any feedback, thanks!
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Adam BrownSenior Systems Admin
Top Expert 2010

Commented:
You won't want someone who is so experienced that they don't know how to support the majority of Office-level applications (MS Office, Android and Apple Devices). And it would depend heavily one which school they're just out of. Someone just out of college would get more than someone just out of highschool (usually). 12-15 seems like the low end for Trenton, based on a quick search.
Principal Software Engineer
Commented:
McDonalds starts people at $15 around here, and that is an unskilled walk-off-the-street job.  Paying $20 might get you someone but either (a) they won't be any good at it, or (b) they'll walk when a job that pays $2/hour more comes along.

Offer it at $25 with a $500 signing bonus after 6 months in the position.  This will give a motive to stick around.  Still, I expect you'll need to offer more than $25/hour to get someone who's any good at it and has no criminal record.

Hint:  Call up a temp service and find out what they charge for it.  Then set your offer accordingly.
Scott FellDeveloper & EE Moderator
Fellow 2018
Most Valuable Expert 2013

Commented:
maybe just out of school semi retired, and doing this maybe 20 hours per week.

Just out of school can get you in trouble.  $45 to $55 a year at a minimum for full time or $25 to $30 part time.  

The trouble with somebody new that will be the only person doing this is they will just power through any problems and sweep things under the rug that will not be found until it is a big mess.
danbrown_IT Manager

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Commented:
Thanks guys

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