Exchange 2019 Go Daddy SSL is still pending

Michael Downey
Michael Downey used Ask the Experts™
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I was able to add the GoDaddy to Exchange 2019 but and it has been about 2 hours and it still says pending request.
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Fractional CTO
Distinguished Expert 2018
Commented:
Sometimes this can take a long time.

Look for some message from GoDaddy. I had this happen once + traced it down to some breakage in their system which failed to recognize I owned a domain + they asked for me to add some DNS record, as best I recall.

I use https://LetsEncrypt.org now, so certs generate immediately, 100% of the the time.

If you're trying to generate an SSL cert for a domain you don't own, this is likely the problem.

Or... sigh... their system is broken again...
Jose Gabriel Ortega CastroTop Rated Freelancer on MS Technologies
Awarded 2018
Distinguished Expert 2018

Commented:
Test an account in your domain here:
https://testconnectivity.microsoft.com/

And let's see what it brings.
Hani M .S. Al-habshiContributor as IT Expert

Commented:
1- In the Exchange Admin Center select the certificate that has the status of “Pending request”, have you clicked the Complete link.and completed the all process ..

2-Have you renewed SSL Cert ? Or created new SSL Cert Request ?
David FavorFractional CTO
Distinguished Expert 2018

Commented:
Note: Be sure to follow up with GoDaddy support on this.

If the problem is GoDaddy is having problems verifying your right to request a cert for a given domain, you'll have to go through some domain authentication/verification step.

Until you complete the domain authentication/verification step you cert issuance will remain deferred/pending.

Since the LetsEncrypt client verifies domain ownership, on the fly, by writing a token file into the domain/host DocumentRoot, this is why LetsEncrypt certs generate in a few seconds.
Jeff GloverSr. Systems Administrator

Commented:
Where does it say Pending? In Exchange? Did GoDaddy issue the cert? Did you complete the request via the EAC?

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