Could you point how to rescue some folders/ files (documents) I unadvertedly deleted from my Android  8.0.0 device?

Eduardo Fuerte
Eduardo Fuerte used Ask the Experts™
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Hi Experts

Could you point how to rescue some folders/ files (documents) I unadvertedly deleted from my Android  8.0.0 device?

Celular Model:vSM-J400M

Thanks in advance!
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Andrew LeniartIT Professional | Freelance Journalist | Looking for Opportunities
Distinguished Expert 2018

Commented:
Hi Eduardo,

I'd suggest the same solution as I gave in this other question.

EaseUs have a Free Recovery Solution available you might like to try first.

Another option: How to Recover Lost or Deleted Data from Android

Download the Trial first and the software will show what is recoverable. A purchase will be necessary to do the actual recovery.

There are other similar solutions available to try, but they all pretty much do the same thing.

Hope that's helpful.

Regards, Andrew
Jackie Man IT Manager
Top Expert 2010

Commented:
EaseUs have a Free Recovery Solution available you might like to try first.

I have tried it. The system of my WIn 7 prompted me a warning for a prompt to install driver from unknown publisher.

I say No.

The software can start but nothing happened.

EaseUS MobiSaver for Android
Jackie Man IT Manager
Top Expert 2010

Commented:
Technically speaking, you need to root your phone before you can do this kind of data recovery.
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Andrew LeniartIT Professional | Freelance Journalist | Looking for Opportunities
Distinguished Expert 2018

Commented:
Technically speaking, you need to root your phone before you can do this kind of data recovery.

Didn't need to do any of that on an iPhone. Try the other link I gave and use the instructions given on that page. You will need to put the phone into USB Debugging mode. No mention of the OS needing to be rooted with that software.

3) For Android 4.2 or newer: Enter "Settings" < Click "About Phone" < Tap "Build number" for several times until getting a note "You are under developer mode" < Back to "Settings" < Click "Developer options" < Check "USB debugging"

Doesn't make sense as I wouldn't have been able to use similar software (AnyTrans for Android) to copy data from one phone to another or from the Android to the computer if the phone had to be Rooted. I've only done a recovery on an iPhone and Apple are far stricter with what you can do with IOS than what is possible on an Android, so should be possible in my view.
Andrew LeniartIT Professional | Freelance Journalist | Looking for Opportunities
Distinguished Expert 2018

Commented:
Correction to previous comment.

The system of my WIn 7 prompted me a warning for a prompt to install driver from unknown publisher.

I say No.

Then I suspect that is your problem Jackie - you are refusing to install a driver the software needs. I'm quite sure AnyTrans required a custom driver to be installed as well, yet my system hasn't burnt to the ground yet  :)  

EaseUS are a long time developer and publisher of recovery software and I've used many of their solutions. I've lost count of the amount of data I've recovered using their HDD data recovery software. If you want to take advantage of their software, you need to trust it is not malicious.

Out of interest, what did you expect to happen when you refused to install a needed hardware driver? And what other alternatives can you offer the OP?
Jackie Man IT Manager
Top Expert 2010

Commented:
I re-install the software from EaseUS and even accept to install driver from unknown publisher and enable the USB debugging of my Android phone running Android OS 8.0 and restart everything. The software still sits for nothing for the first stage for over 15 minutes.

My opinion is that the software does not work.

Update

The software does nothing for 30 minutes and I gave up.

I will recommend only the software I have tried for the exact problem and will not say anything just because the software developer says so in their website.

@Andrew Do you try before you make recommendation? I will not rely on the information from a website and make any recommendation.
Eduardo FuerteDeveloper and Analyst

Author

Commented:
Hi

Thank you by the replies by now.

I tried your suggestions and others I had found. I tried dr. fone, after a long time it informs the recovery is not possible at my case.

To use EaseUS is needed to root. But to do that:  just one curious thing, after allow "Developer options I have to wait 168hs to allow  "OEM Unlock option" unlocked to go on... I'm afraid after so long time the data no longer could be recovered...
Jackie Man IT Manager
Top Expert 2010

Commented:
Actually, connecting an Android phone to a computer is not necessary at all to recover deleted files/folders. But, root is a must and you can run app on Android to do data recovery.
Andrew LeniartIT Professional | Freelance Journalist | Looking for Opportunities
Distinguished Expert 2018

Commented:
Eduardo,

I've confirmed Android Data Recovery (Per my second link in my first answer) works with my Samsung S9+ so you can give that a try if you want to. Up to you. [ See Below ]

I would not recommend rooting any phone - that is very risky advice in my opinion as you can put the security of your device in peril - it will also no longer be supported by it's manufacturer so go down that path at your own risk.

As I said earlier, I haven't needed to recover from an Android, but I have successfully used EaseUS software to recover from an iPhone. If the EaseUS solution is not working for you on your Android, you can try the other solution I offered.

Rooting is "not" a must for basic data recovery.

The snapshot below is the software from this link: http://www.android-recovery-transfer.com/recover-data-from-android.html as given earlier and connected to my own phone. It's the trial and recovery isn't possible anyway, so I aborted the scan.

Android-Data-Recovery.png
I just installed and used it myself and struck no issues.

Good luck and hope it helps.

Regards, Andrew
Eduardo FuerteDeveloper and Analyst

Author

Commented:
Fonelab doesn't work out with my smartphone also>

img001

Even following the suggestions.

I'm considering the files lost. Your suggestions would work at another situations.
IT Professional | Freelance Journalist | Looking for Opportunities
Distinguished Expert 2018
Commented:
Hi Eduardo.

You could try to contact support of the software author, or there are other solutions on the web to try which may work with your particular phone model, but that depends on your determination and need to retrieve your files.

Given that I would never recommend rooting any phone, as that opens up the OS to a host of threats, then I'd have to agree your files are gone.

Sorry the two solutions I was able to offer you didn't work for your particular phone.

Regards, Andrew
Jackie Man IT Manager
Top Expert 2010

Commented:
Sorry the two solutions I was able to offer you didn't work for your particular phone.

What is a particular phone?

There is only working and not working solution.

I must stress that rooting is a must to recover deleted files and folders in internal storage (I do not recommend rooting but it is the requirement) . I do not mind you trust me or not but I only give you an advice which will work.

If you managed to root your phone (it is not an easy even for an expert), you can use the app developed by the same developer suggested by Andrew to do a data recovery.

https://play.google.com/store/apps/details?id=com.easeus.mobisaver

I am sure USB debugging will not help in data recovery.

Such data recovery software installed in a PC to recovery data in mobile devices is a risky venture or me.
Eduardo FuerteDeveloper and Analyst

Author

Commented:
Thank you for the help.

Maybe I'm going to wait some days to have the right to root.

In the meanwhile I found a way to reobtain the lost files, without to rescue it from the smartphone.

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