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It could be, that you did not follow the correct upgrade procedure.<br />
If windows 10 is in use (is it?), it will try to upgrade the OS twice a year automatically. Before such an upgrade, Symantec's encryption needs to be either decrypted, or windows upgrade setup will need to be started from the command line, see <a href="https://support.symantec.com/en_US/article.HOWTO125876.html" rel="ugc">https://support.symantec.com/en_US/article.HOWTO125876.html</a><br />
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For now, it could be that you will have to resort to your latest OS backup.
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I am on Windows 7. &nbsp;It was upgraded about 4 years ago and this is the first time I am seeing this issue. &nbsp;They just recently rolled out some updates, so I feel like that affected it somehow.....
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I ran symantec encryption on win7 myself. Since win7 does no OS upgrades like win10, it shouldn't be a problem.<br />
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I advise you to contact Symantec support.
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mak345

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They ended up reimaging a new computer for me. &nbsp;Told me the hard drive was corrupted...<br />
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Thanks...
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Please note, Adam and mak345, that Symantec encryption will not let you encrypt boot partition or recovery partition, thus, this cannot possibly be the problem/solution.
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I have Symantec Encryption Desktop on my computer. &nbsp;When I login at the PGP screen, it accepts my password or PGP passphrase and begins the startup. &nbsp;But after a minute of seeing the &quot;Starting Windows&quot; screen with the Windows logo, it seems to get stuck in a loop and reboots the computer, taking me right back to the PGP screen again. &nbsp;I feel like an update was pushed through recently that is causing this. &nbsp; How can this be fixed?
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I have Symantec Encryption Desktop on my computer.  When I login at the PGP screen, it accepts my password or PGP passphrase and begins the startup.  But after a minute of seeing the "Starting Windows" screen with the Windows logo, it seems to get stuck in a loop and reboots the computer, taking me right back to the PGP screen again.  I feel like an update was pushed through recently that is causing this.   How can this be fixed?

Stuck in Reboot loop -after Symantec Encryption (PGP screen)

Encryption is the process of encoding messages or information in such a way that only authorized parties can read it. In an encryption scheme, the intended communication information or message, referred to as plaintext, is encrypted using an encryption algorithm, generating ciphertext that can only be read if decrypted. For technical reasons, an encryption scheme usually uses a pseudo-random encryption key generated by an algorithm. An authorized recipient can easily decrypt the message with the key provided by the originator to recipients, but not to unauthorized interceptors.

Encryption

This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.

Windows OS

Symantec

A desktop computer is a personal computer designed for use at a single location due to its size and power requirements, usually by one person. The most common configuration has a case that houses the power supply, motherboard, disk storage (usually one or more hard disk drives and optical disc drives); a keyboard and mouse for input; and computer monitor and printer for output. The case may be oriented horizontally and placed atop a desk or vertically and placed underneath or beside a desk.