Cannot Upgrade MC9090 from WM5.1 to 6.1.
Upgrade MC9090 from WM5.1 to 6.1.
I have looked all over and tried several procedures but nothing has worked to upgrade my MC9090s.
Is there any way to do this now? I called Zebra and they said they stopped selling upgrade licenses in 2017 but we have about 65 of these guns and around 40 of them need to be upgraded from WM5.1 to WM6.1 to run with a software update that was released for our WMS.
I have looked all over and tried several procedures but nothing has worked to upgrade my MC9090s.
Is there any way to do this now? I called Zebra and they said they stopped selling upgrade licenses in 2017 but we have about 65 of these guns and around 40 of them need to be upgraded from WM5.1 to WM6.1 to run with a software update that was released for our WMS.
ASKER
Thanks I will try that and update you.
Their Website... implies... upgrading to 6.1 is supported + easy.
Noticed the word implied... which means you may hit problems which require opening a support ticket to resolve.
Noticed the word implied... which means you may hit problems which require opening a support ticket to resolve.
ASKER
Oh yes the process sounds very simple, until of course you get to the license part, where they say they will no longer provide upgrade licenses.
Waiting on a reseller to contact me about a support contract so I find out if an upgrade is still even possible.
I've found instructions online about how to do it but it always gets to the reboot and says J:\MC9090 basically does not have the upgrade files.
Waiting on a reseller to contact me about a support contract so I find out if an upgrade is still even possible.
I've found instructions online about how to do it but it always gets to the reboot and says J:\MC9090 basically does not have the upgrade files.
ASKER
No luck so far. Have not heard or been able to get in touch with reseller.
ASKER CERTIFIED SOLUTION
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If you have problems applying the update, likely only Zebra can assist you via a support ticket.
If they won't help you, please update this ticket starting they refuse to help + then mention this EE question in your Zebra support ticket.
Many times when a company finds out posting with EE (or any other large system like EE) they all of a sudden become inspired to actually help.