I am using a laptop running Windows 10. It's been a long time since I've used this computer, and needed to reinstall iTunes to synchronize my phone. After installing the iTunes it asked me for my username and password to access the program. The password I thought was correct didn't work, so I selected "forgot my password". They then had me enter my email and phone number, but I never got the message that they said they sent to my phone (I've tried doing this several times). So I hit "cancel" - since all I really need iTunes for is synchronizing my Outlook. But when I hit the iPhone icon in iTunes I got the following message:
Can you help me get it up and running?