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Have you tried uninstalling/reinstalling the printer?<br />
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If you haven't, go to Devices &amp;&nbsp;Printers. First delete the printer. Then click on any other printer driver and select Print Server Properties from the menu that appears. Click the Drivers tab, and remove any instances of the printer from the list.<br />
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If you are printing via a server, this needs to be done on the server. In that case (assuming the printer is connected via a network i/f) I would suggest first uninstalling on 1 PC. Then install the printer as a local printer, creating a Standard TCP/IP port for it.
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Have you tried uninstalling/reinstalling the printer?

If you haven't, go to Devices & Printers. First delete the printer. Then click on any other printer driver and select Print Server Properties from the menu that appears. Click the Drivers tab, and remove any instances of the printer from the list.

If you are printing via a server, this needs to be done on the server. In that case (assuming the printer is connected via a network i/f) I would suggest first uninstalling on 1 PC. Then install the printer as a local printer, creating a Standard TCP/IP port for it.

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Try running outlook in safe mode (Start, Run, outlook /safe) to see if any add-ins are causing problems.
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Try running outlook in safe mode (Start, Run, outlook /safe) to see if any add-ins are causing problems.

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The same problems presents itself in safe mode as well.
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The same problems presents itself in safe mode as well.

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What happens when you try to print and is the problem just Outlook?
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What happens when you try to print and is the problem just Outlook?

EE Topic Advisor, Independent Technology Professional

Brian B

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We have a problem with two of our machines running Office 365. We cannot print emails and the print preview is unavailable. We are able to print attachments. I have reinstalled office and tried different printers and have had no luck. See attached jpg. Any ideas?<br />
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AMU.JPG

We have a problem with two of our machines running Office 365. We cannot print emails and the print preview is unavailable. We are able to print attachments. I have reinstalled office and tried different printers and have had no luck. See attached jpg. Any ideas?

Print Preview is not available

A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.

Printers and Scanners

Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.

Microsoft Office

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.