troubleshooting Question webmail access denied when attempting to view or download any attachments.

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Jason JohanknechtFlag for United States of America asked on
OutlookWindows 10
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Windows 10 computer using Edge to view webmail ( today can no longer download any attachments, or view any files.  The error is Access denied.  Installed Chrome and logged in for first time (on Chrome) and same issue.  I can find no news of MS mail server problems today, so I am doing the usual DISM and windows updates.  If those fail to resolve the issue, has anyone seen this problem before?
Jason Johanknecht
IT Manager

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