troubleshooting Question

MAC computer is able to connect to corporate network VPN but cannot map a drive to a windows server on the corporate network once connected.

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Dana D asked on
Apple OSNetworkingVPNMac OS XApple Hardware
9 Comments1 Solution274 ViewsLast Modified:
MAC computer (macOS 10.14 Mojave) is able to successfully connect to corporate network via Anyconnect mobile vpn client. But when attempting to map a shared network drive to a windows server share it hangs and finally times out after 2 minutes or so and wont map the drive. Yet there are 6 other MAC's with macOS 10.14 Mojave that do not have this problem.

Tried pinging the windows server from the MAC after successfully connected to the VPN and it will continuously times out but there is a reply to ping every 15th ping request for about 2 pings and then go back to not responding to ping for another 15 pings.

When pinging MAC from the windows server it will ping successfully continuously!

I already plan on performing apple diagnostic on the MAC next but I am not too familiar with Macs and want to see if there are any other suggestions from the community!

Appreciate any other ideas....
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Dana DIT Consultant

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