<div>
How did you determine that the DHCP option is not being received by the phones ?<br />
<br />
Does the new VLAN you created have a route to the Internet ?
</div>


How did you determine that the DHCP option is not being received by the phones ?

Does the new VLAN you created have a route to the Internet ?

<div>
The DHCP Scope is being applied except for the .156 string. I do not see &nbsp;the firmware updating is why i do not think it is working correctly, firmware is not current.<br />
<br />
Yes VLAN is routed.<br />
<br />
Thanks
</div>


The DHCP Scope is being applied except for the .156 string. I do not see  the firmware updating is why i do not think it is working correctly, firmware is not current.

Yes VLAN is routed.

Thanks

talltree

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It is working now, the string was not correct
</div>


It is working now, the string was not correct

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<div class="content wysiwyg-content">
Hi Experts,<br />
<br />
We are moving to a new Mitel Cloud service and have IP485G phones.<br />
<br />
I setup a VLAN on our switches along with a DHCP scope on a windows 2012r2 DC.<br />
<br />
<br />
We receive the correct IP, router, dns &nbsp;from the VOIP VLAN but the option .156 is not populating in order to get config files and firmware updates.<br />
<br />
I am using the string below configServers=&quot;update.sky.<wbr />shoretel.c<wbr />om&quot; &nbsp; <br />
<br />
Thank You
</div>
</div>


Hi Experts,

We are moving to a new Mitel Cloud service and have IP485G phones.

I setup a VLAN on our switches along with a DHCP scope on a windows 2012r2 DC.


We receive the correct IP, router, dns  from the VOIP VLAN but the option .156 is not populating in order to get config files and firmware updates.

I am using the string below configServers="update.sky.shoretel.com"   

Thank You

Mitel DHCP and Updates

mitel

The Dynamic Host Configuration Protocol (DHCP) is an auto configuration protocol used on IP networks and an extension of the Bootstrap Protocol. DHCP allows for computers to be configured automatically to communicate with each other over an IP network without the need for manual setup by a network administrator. The implementation of DHCP relies on a DHCP server to hand out network configuration information to DHCP-capable clients that request an IP address (and other information required or useful in communicating with other devices on an IP network). In addition to an IP address, common configuration information served over DHCP includes a default gateway, subnet mask and DNS sever(s).

DHCP

Voice over IP (VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service. The term specifically refers to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN).  Examples of the VoIP protocols are H.323, Media Gateway Control Protocol (MGCP), Session Initiation Protocol (SIP), H.248 (also known as Media Gateway Control (Megaco)), Real-time Transport Protocol (RTP), Real-time Transport Control Protocol (RTCP), Secure Real-time Transport Protocol (SRTP), Session Description Protocol (SDP), and Inter-Asterisk eXchange (IAX).