My Windows 7 laptop freezes up several times a day for 20-40 seconds. I just ran a reliability report, and I do see this. I am running Office 2013 now, so maybe there's something I can do to stop these update attempts. However, I have been having this issue for a long time, long before I installed Office 2013.
I'm uninstalling any programs related to Office versions before 2013 and will then restart.
What reports can I run to help you troubleshoot? Windows 7, Dell INspiron N7010, Intel Core i3 CPU, M firstname.lastname@example.orgGHz, 6GB RAM 64-bit operating system. I have Malwarebytes Premium 1.7.1 running.