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Why does an inventory software not network to clients on Windows Server 2012 R2?

Upon purchasing an inventory program called FF Inventory Pro Deluxe, there is a server connection setup along  with a database server.  When installed on Windows Server 2012 R2, the database server lists an apipa number instead of the IP of the server.  The software has installed fine on the server but it doesn't list the network ip number 192.168.2.X.  I have opened the apps from this software to be added to the list of exceptions to go through Windows Firewall.  If I try to do the same on a client Windows 7 machine, installing the software the network ip number automatically populates.
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kenfcamp
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Sounds like a job for "Customer Support" to me... Have you tried reaching out to them??
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Mark Warren
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