troubleshooting Question

Outlook 2016 not sending until after a reboot of pc...

Avatar of Steve Mutchler
Steve MutchlerFlag for United States of America asked on
OutlookStoragePC
35 Comments1 Solution144 ViewsLast Modified:
Issues with Outlook 2016…about 4Gb in PST…
Will recieve but not send..

Bottom right corner says sending 1 of 32...and the "offline' is showing...
But the Outbox is empty...I do not know where those 32 emails are that Outlook is trying to send...

What I did...
1.  Moved last 2 years of emails to a storage pst file...
2.  Moved everything else that was older than 2 years to the storage pst file...Got pst file down to about 1 gb...
3.  Closed pst and when opening I got an error 0xc0000142 which pertains to some DLL file cannot access the application....or words to that effect...
4.  Rebooted PC and then I can open Outlook...
5.  Ran SCANPST...found some errors and repaired...
6.  Ran sfc /scannow...
7.  Ran a full repair of Office 2016 from Microsoft...downloaded new files etc...Reported no issues...
8.  still have to reboot pc before Outlook will open…but it is opening…
9.  Under Send Receive ribbon the Work Offline button seems unresponsive…
10.  Did notice this time that while it does not send…it will after about 10 minutes…or if I shutdown Outlook…when I reboot and open Outlook…the email will have been sent and will be sitting in the reciepients  inbox…

So...Unless you experts have different ideas...my plan is to Uninstal Office 2016...will probably use Revo in an attempt to get "everything"...
Then set up Outlook with a new pst file...then open the old PST file and move whatever emails and contacts the client needs...

Thoughts and ideas appreciated...

BTW...there are things the client does NOT like about Office 2016...any problem with a pst file if we go back to Office 2010...???
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