troubleshooting Question

Cannot Turn Off Automatic Filtering of Junk EMail

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HCPCJJ1Flag for United States of America asked on
Microsoft OfficeOutlookMicrosoft 365
2 Comments1 Solution69 ViewsLast Modified:
Outlook 2016 using Office 365.   For one user, items continue to go to junk mail, even after logging into the web client and turning off junk filtering for that user.  I have tried turning it back on and off and it still sends messages to junk mail.    We use Barracuda and do not wish to use the junk mail feature in Outlook.Screen Capture
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