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Sharing Office 365 inbox folder

I am trying to share my inbox folder in office 365 with another user in our organization.  I chose a folder and added them with the Reviewer permission and the ability to view the folder.

The recipient user is right clicking the main folder to "Add Shared folder"    When they type my name it adds me to their list but then they can't access the folder I shared.  It gives them the message " Can't complete your request,  You might not have permission to perform this action"

Any Ideas as to why they can't see my shared inbox folder?
Microsoft OfficeMicrosoft 365

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timgreen7077
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timgreen7077

you will have to also give them reviewer permissions at root level. so reviewer permissions needs to be on the mailbox root and then the inbox. if your inbox have sub folders also you will need to give permission through the entire hierarchy.
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al4629740
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ASKER

Im confused.

you will have to also give them reviewer permissions at root level
 How do I give permissions at the mailbox root?

if your inbox have sub folders also you will need to give permission through the entire hierarchy.
 Does that mean they need reviewer access for my whole inbox?
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timgreen7077

Yes that is correct, and that is the downside to managing things granular that way. So if you want to give a user review permissions on a sub folder in the inbox name "Test", you will have at least give the reviewer permission on the root mailbox > inbox > Test, so the permissions will have to be in the entire hierarchy to the sub folder.
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al4629740
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ASKER

So that means they don't only get access to the folder called Test, but also to the entire Inbox which lets them see everything?
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timgreen7077

No, I don't remember all the choices off the top of my head, but you can give reviewer at a level and read at the target folder. I would have look at the permissions to be sure but a permission must be set all the way to the target. starting at the mailbox root level.
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al4629740
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ASKER

What is considered the root level?  Is that where it says the name of the user or where it says "Folders?"
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timgreen7077

there's where the name of the use mailbox is
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al4629740
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ASKER

I just did what you said and I no longer get an error message which is good.  However the folder I gave permission to does not show up.
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timgreen7077

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Microsoft Office
Microsoft Office

Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.

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