Modify Lotus Domino CA Administrators

We are trying to create two generic ID files in Domino admin for registering person docs (Registering New users) and re-certify user certificates which are expired. Current issue is we when we create a new person document with ID file and grant access to Admin server and try creating a new lotus domino account, we are unable to view list of certifiers to select.

When we try to modify recovery authorities but it fails and does not resolve the current issue, When we try to Modify certifiers and try to remove administrators its giving an error  “Cannot locate user certificate. Make sure server contains your certificate for encryption”. I also tried copying the person document of that administrator back into their directory and followed the same steps which did not help me.

Can any one help me at the earliest as its very important to us?2019-03-28-09_35_36-2019-02-10-10_46.png
Rashmi CAAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Sjef BosmanGroupware ConsultantCommented:
I'm not familiar with this message, so please don't shoot the messenger... By the way, which version of Domino/Notes are you using?

Please check your location record. The "Home/mail server" on Servers tab should point to the server which has the public key of the person who is performing the task (or the lock id). And on Mail tab, make sure "Mail file location" is "on Server".

Source: http://www-10.lotus.com/ldd/nd6forum.nsf/DateAllFlatweb/129e70047834634385256c7b007b1468?OpenDocument (NB more than 16 years old...)
Steve KnightIT ConsultancyCommented:
Did you get anywhere with this?  Difficult to tell exactly what is going on from brief information and screen shot, would ideally need to look at process live.  Is that something you would consider / want?

thanks

Steve
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Email Clients

From novice to tech pro — start learning today.