We have Windows Server 2019 installed on a latest generation Dell Optiplex. (We needed server OS capabilities without the server hardware.)
The machine has a SSD on SATA0 and HDD on SATA1. They are both installed at the factory by Dell. The SSD has the OS and HDD has the data storage. No RAID. Drives connected to board.
The installation completes without an issue. We double check the BIOS and drivers from the Dell website and update. The machine is setup and placed into service without issue.
After a few days, we find that the HDD is not showing up in Windows nor Disk Management. We are of course shocked and reboot into BIOS. The drive is showing fine. We have enabled to report SMART error reporting. It physically seems to be fine (not hot, making noise, et cetera).
We return to Windows Server 2019 OS and the drive is back and working like nothing happened?
This has now happened twice -- the drive disappears out of the blue in the OS and a reboot makes it reappear.
I'd be more than happy to replace the drive, but is it the drive? OS? Board? SATA Port? Other?