Mail Enable 3.6, messages are stuck in queues

I have a client that is using Mailenable 3.61.  I noticed today that there are emails stuck in the inbound and outbound queues.  Seems no matter what i do, I cannot get this to resolve.

I have restarted the server and the services  multiple times and still nothing.

Does anyone have any suggestions?
TerryDirecot of TechnologyAsked:
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are there any error messages ?
TerryDirecot of TechnologyAuthor Commented:
Not that I can See.
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TerryDirecot of TechnologyAuthor Commented:
Attached are the files in question. I have never used mailenable before.
no visible attachments, but I would not advise attaching your mail logs, they contain quite a lot of information...
TerryDirecot of TechnologyAuthor Commented:
Are you ab;le to log in remotley and help? I know I will have to pay which is ok.
I don't accept paid work via this site.
TerryDirecot of TechnologyAuthor Commented:
Do you another way?
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