What can cause a laptop to shutdown when the lid it close?

M
M used Ask the Experts™
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What can cause a laptop to shutdown when the lid it close?
I changed the power setting to do nothing when the lid is closed, but that worked briefly.
I will update the drivers next, execute SFC,  and updates Windows 10.
If I have time, I will run a hardware test and disable hibernation, run DISM and scan for malware.
Any ideas?
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Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Hibernation has been known to cause that.  Disable Hibernation and test.  Suspend may, but in my experience, no.
Tom CieslikIT Engineer
Distinguished Expert 2017
Commented:
Yes, Just run CMD as administrator

In command prompt, type powercfg.exe /hibernate off
Hit ENTER

Now hibernation should be OFF and your lid close settings should be respected.
yo_beeDirector of Information Technology

Commented:
Is this happening while plugged in and/or on battery?
Can you confirm this?  
 
This has to be set for both types of power source.
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M

Author

Commented:
I will turn off hibernation. The problem happens while on battery.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Turn OFF hibernation as that works whether AC or battery
M

Author

Commented:
I already turned off hibernation.
yo_beeDirector of Information Technology

Commented:
Please post a screenshot of your setting?  This will  help all of us giving you a solution.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Update BIOS and Chipset, restart and then check remaining drivers - especially power driver.
M

Author

Commented:
The problem was resolved when hibernate was turned off.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Thanks for the update

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