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What can cause a laptop to shutdown when the lid it close?
What can cause a laptop to shutdown when the lid it close?
I changed the power setting to do nothing when the lid is closed, but that worked briefly.
I will update the drivers next, execute SFC, and updates Windows 10.
If I have time, I will run a hardware test and disable hibernation, run DISM and scan for malware.
Any ideas?
I changed the power setting to do nothing when the lid is closed, but that worked briefly.
I will update the drivers next, execute SFC, and updates Windows 10.
If I have time, I will run a hardware test and disable hibernation, run DISM and scan for malware.
Any ideas?
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SOLUTION
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ASKER
I will turn off hibernation. The problem happens while on battery.
Turn OFF hibernation as that works whether AC or battery
ASKER
I already turned off hibernation.
Please post a screenshot of your setting? This will help all of us giving you a solution.
Update BIOS and Chipset, restart and then check remaining drivers - especially power driver.
ASKER
The problem was resolved when hibernate was turned off.
Thanks for the update
Can you confirm this?
This has to be set for both types of power source.