Can I connect on my Android phone or Tablet an O365 shared mailbox?

SAM2009
SAM2009 used Ask the Experts™
on
Hi,


Can I connect on my Android phone or Tablet an O365 shared mailbox? If yes can I send from that sharedmailbox too?

Thanks
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Exchange Engineer
Distinguished Expert 2018
Commented:
Natively it's not possible to access a shared mailbox via a mobile device. By default a shared mailbox is a disable user account so it has no permissions or passwords. In order to access the shared mailbox you can choose 1 of 2 options:

1. Enable the shared mailbox account and give it a password, and that way you can setup the account on your device just like a normal mailbox.

2. give a user full manage access to the shared mailbox, and then on the mobile device setup a new email account using IMAP but enter the shared mailbox email address, but user the credentials and user name of the user that has full access to the mailbox. See the below link to assist you with this setup.

https://www.clouddirect.net/knowledge-base/KB0011254/adding-a-shared-mailbox-to-your-phone
Edward van BiljonMessaging and Collaboration Technical Lead (Exchange MVP & MCT)

Commented:
Hi

Unfortunately not.

Author

Commented:
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