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Avatar of Paula Wong
Paula Wong🇺🇸

Unlocking Shortel Phones
Does anyone know how to unlock a Shortel desktop phones (model 210 for example) to work with Ring Central?

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Avatar of PhonebuffPhonebuff🇺🇸

It's been a long time, but if memory serves me the Shoretel phones do not use a standard SIP. So even if you can unlock them I am not sure you can provision them to work with another ipbx / provider.

Avatar of Martin NguyenMartin Nguyen🇺🇸

To piggyback on Phonebuff's comment, I looked into Ringcentral's support page and under section 4 they have phones that will not work with RingCentral. Shoretel phones are listed there as they are locked and use a proprietary SIP.

Pretty sure you already knew this, but sorry could not be of more assistance.

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Avatar of Paula WongPaula Wong🇺🇸

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Hardware includes cell phones and other digital living devices, tablets, computers, servers, peripherals and components, printers and scanners, gaming consoles, networking hardware such as routers, hubs, switches and modems, storage devices and security equipment such as firewalls and other appliances.