<div>
I suggest updating BIOS, Chipset, and then try again updating power management and power driver updates.
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I suggest updating BIOS, Chipset, and then try again updating power management and power driver updates.

Martin Nguyen

<div>
restarts or shuts off? &nbsp; If it is shutting down the laptop could be over heating. &nbsp;Are fans being blocked is there a lot of dust blocking vents, is fan running at high speed all the time.... all signs of over heating.
</div>


restarts or shuts off?   If it is shutting down the laptop could be over heating.  Are fans being blocked is there a lot of dust blocking vents, is fan running at high speed all the time.... all signs of over heating.

<div>
Run the machine in Safe Mode to exclude driver/software issue.
</div>


Run the machine in Safe Mode to exclude driver/software issue.

<div>
If the laptop is still under the warranty, you can run Dell Diagnostic Test and call the support.
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If the laptop is still under the warranty, you can run Dell Diagnostic Test and call the support.

<div>
check if there isa minidump in Windows\minidumps - and post it here
</div>


check if there isa minidump in Windows\minidumps - and post it here

<div>
All, the problem corrected itself, maybe a Windows Update fixed it.
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All, the problem corrected itself, maybe a Windows Update fixed it.

<div>
if you don't look for the cause - i fear it comes back, and bites you again
</div>


if you don't look for the cause - i fear it comes back, and bites you again

<div>
<div class="content wysiwyg-content">
Dell Latitude 7280<br />
Dell Command Update only found &nbsp;drivers for the docking station.<br />
I executed a Windows update <br />
Challenge: The system randomly restarts<br />
Hardware diagnostic test passed<br />
Windows memory test passed<br />
The SSD diagnostic test said, Unused Reserved Block.
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</div>


Dell Latitude 7280
Dell Command Update only found  drivers for the docking station.
I executed a Windows update 
Challenge: The system randomly restarts
Hardware diagnostic test passed
Windows memory test passed
The SSD diagnostic test said, Unused Reserved Block.

The system randomly restarts

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