Transferred FreePBX/Asterisk calls only attribute call time in Asternic reports to the original person transferring the call

We have a FreePBX 13.0.196.2 system running Asterisk 13.19.1 and we're using Asternic Pro 2.2.6 for call reporting at a call center. The problem we've had since the system went in is that all of our users are in a queue. If a call comes in, all the phones in the queue ring. Person 1 answers the phone and after talking for 30 seconds or so, transfers (blind or attended makes no difference) to person 2. Person 2 talked for, say, 50 minutes. As soon as the caller or person 2 hangs up, all time associated with the call is attributed to person 1 and person 2 takes no time for the call in the reports. We've tried both blind transfer on the phone as well as just pressing ##extension during the call with the same results. Is there anything I can do to get call reporting to work properly within Asternic so that call times with transfers are accurate?

Thank you