apple mail sent mail comes back in code instead of text like original. receiver gets message ok. this happens in sent folder.

Mac os 10.5 .    When mail  is sent imap from apple mail the receiver gets the message and its readable.  A copy of the sent message is not readable and is in code instead of text that goes to the sent folder of the machine that sent it.
GeorgeidpAsked:
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hdhondtCommented:
A scan of an "unreadable" message would be appreciated.

Does it happen when you send an email to yourself?
If it does, are both the sent and received messages unreadable, or only the received one?
Does it happen with all messages, including plain text, or only to messages in HTML or with attachments?
ArneLoviusCommented:
IMAP is not used for sending email, I presume that you mean SMTP.

When email is sent using SMTP from Apple Mail, it is Apple Mail that moves the email to the sent folder.

Do you have a third party virus/malware scanner on the Mac ?
hdhondtCommented:
The reason why I asked for a scan is that I'm guessing the Mac could be showing the email source. If it is, pressing command-shift-U should y turn that off temporarily.
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GeorgeidpAuthor Commented:
it happens with attachments
hdhondtCommented:
And what happens if you press Command-Shift-U while looking at an email, does that make the message show normally?

If it doesn't, I'd still like to see some of the "code". Either attach a screendump, or just copy/paste some of it in a comment.
GeorgeidpAuthor Commented:
Command-shift-u makes no changes to the coding.   Attached is a partical of the code.
Begin-forwarded-message.docx
GeorgeidpAuthor Commented:
let me know if  you get this info.     Thanks
hdhondtCommented:
That is indeed email source you are seeing. This email contains some HTML text and a JPEG image called "square-mockup.jpg". The binary image data is converted to printable characters using "base64" encoding.

Apologies, I got my lines crossed in earlier comments. First, to display email source I should have said Command-Option-U, not Command-Shift-U. However, you want to turn it off, not on. For that you need to use Command-Shift-H. All this assumes you are using OSX Mail.

Another way is to go to View > Message > Default Headers.
GeorgeidpAuthor Commented:
Still an issue, apparently. =\

It seems that the message isn’t being sent as source text (the “outbox” version of this email displayed properly), but is being returned to me as such after it goes through the email server.

Meaning that the “sent” message is inherently source text, and cannot be toggled back and forth using the shift+command+H key command.


Thomas E. Körp
Graphic Designer
Lehigh Valley Style
3245 Freemansburg Ave, Palmer, PA 18045
Office: 610.923.8000 ext. 8101


Begin forwarded message:

--Apple-Mail=_F21AB58F-A296-4146-A61F-0010659C8EAB
Content-Transfer-Encoding: quoted-printable
Content-Type: text/plain;
      charset=windows-1252

Ah! It does help when I attached the file in question=85


Thomas E. K=F6rp
Graphic Designer
Lehigh Valley Style=20
3245 Freemansburg Ave, Palmer, PA 18045
Office: 610.923.8000 ext. 8101



--Apple-Mail=_F21AB58F-A296-4146-A61F-0010659C8EAB
Content-Type: multipart/mixed;
      boundary="Apple-Mail=_ED234C6F-CD78-4451-9B16-2EB5F89DCC56"


--Apple-Mail=_ED234C6F-CD78-4451-9B16-2EB5F89DCC56
Content-Transfer-Encoding: quoted-printable
Content-Type: text/html;
      charset=windows-1252

<html><head><meta http-equiv=3D"Content-Type" content=3D"text/html =
charset=3Dwindows-1252"></head><body style=3D"word-wrap: break-word; =
-webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" =
class=3D"">Ah! It does help when I attached the file in question=85<div =
class=3D""><br class=3D""></div><div class=3D""><br class=3D""><div =
apple-content-edited=3D"true" class=3D"">
<div style=3D"color: rgb(0, 0, 0); letter-spacing: normal; orphans: =
auto; text-align: start; text-indent: 0px; text-transform: none; =
white-space: normal; widows: auto; word-spacing: 0px; =
-webkit-text-stroke-width: 0px; word-wrap: break-word; =
-webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" =
class=3D""><div style=3D"color: rgb(0, 0, 0); letter-spacing: normal; =
orphans: auto; text-align: start; text-indent: 0px; text-transform: =
none; white-space: normal; widows: auto; word-spacing: 0px; =
-webkit-text-stroke-width: 0px; word-wrap: break-word; =
-webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" =
class=3D""><div style=3D"word-wrap: break-word; -webkit-nbsp-mode: =
space; -webkit-line-break: after-white-space; font-size: 13px;" =
class=3D""><b class=3D"">Thomas E. K=F6rp</b></div><div =
style=3D"word-wrap: break-word; -webkit-nbsp-mode: space; =
-webkit-line-break: after-white-space; font-size: 13px;" =
class=3D"">Graphic Designer</div><div style=3D"word-wrap: break-word; =
-webkit-nbsp-mode: space; -webkit-line-break: after-white-space; =
font-size: 13px;" class=3D""><i class=3D"">Lehigh Valley =
Style</i>&nbsp;</div><div style=3D"word-wrap: break-word; =
-webkit-nbsp-mode: space; -webkit-line-break: after-white-space; =
font-size: 13px;" class=3D"">3245 Freemansburg Ave, Palmer, PA =
18045</div><div style=3D"word-wrap: break-word; -webkit-nbsp-mode: =
space; -webkit-line-break: after-white-space; font-size: 13px;" =
class=3D"">Office: 610.923.8000 ext. 8101</div></div></div>
</div>
<br class=3D""></div><div class=3D""><br class=3D""></div><div =
class=3D""></div></body></html>=

--Apple-Mail=_ED234C6F-CD78-4451-9B16-2EB5F89DCC56
Content-Disposition: inline;
      filename=11_LVSNOV19-DiningGuideSpecial.pdf
Content-Type: application/pdf;
      x-mac-type=50444620;
      x-mac-creator=4341524F;
      x-unix-mode=0644;
      name="11_LVSNOV19-DiningGuideSpecial.pdf"
Content-Transfer-Encoding: base64

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hdhondtCommented:
As far as I know, the message in Sent is just a copy of what was sent. It is not a message "returned" from the server.

I would try to repair Mail. First update to the latest version. If that does not fix it, try rebuilding the email database, as follows:

1. Delete any unwanted messages
2. Select your mailbox and go to Mailbox > Rebuild
3. If still not fixed, try reindexing your mail. Quit Mail. In ~/Library/Mail/V2/MailData, delete any file that begins with “Envelope Index”. Then restart Mail and let it rebuild the index.

All this can take very long. The link above gives more details.
GeorgeidpAuthor Commented:
we did a rebuild and tried some other things i will do this and let you know.  i am off tomorrow but will  keep in touch.
GeorgeidpAuthor Commented:
it stated a again.

Apple-Mail=_E6670409-C8F9-4910-92B3-C661FACD57A1
Content-Type: multipart/mixed;
      boundary="Apple-Mail=_F8D8D881-88F6-49C4-9BA1-446ECA5016BC"


--Apple-Mail=_F8D8D881-88F6-49C4-9BA1-446ECA5016BC
Content-Transfer-Encoding: quoted-printable
Content-Type: text/html;
      charset=utf-8

<html><head><meta http-equiv=3D"Content-Type" content=3D"text/html =
charset=3Dutf-8"></head><body style=3D"word-wrap: break-word; =
-webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" =
class=3D"">How=E2=80=99s this?<div class=3D""><br class=3D""></div><div =
class=3D""><br class=3D""><div apple-content-edited=3D"true" class=3D"">
<div style=3D"color: rgb(0, 0, 0); letter-spacing: normal; orphans: =
auto; text-align: start; text-indent: 0px; text-transform: none; =
white-space: normal; widows: auto; word-spacing: 0px; =
-webkit-text-stroke-width: 0px; word-wrap: break-word; =
-webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" =
class=3D""><div style=3D"color: rgb(0, 0, 0); letter-spacing: normal; =
orphans: auto; text-align: start; text-indent: 0px; text-transform: =
none; white-space: normal; widows: auto; word-spacing: 0px; =
-webkit-text-stroke-width: 0px; word-wrap: break-word; =
-webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" =
class=3D""><div style=3D"word-wrap: break-word; -webkit-nbsp-mode: =
space; -webkit-line-break: after-white-space; font-size: 13px;" =
class=3D""><b class=3D"">Thomas E. K=C3=B6rp</b></div><div =
style=3D"word-wrap: break-word; -webkit-nbsp-mode: space; =
-webkit-line-break: after-white-space; font-size: 13px;" =
class=3D"">Graphic Designer</div><div style=3D"word-wrap: break-word; =
-webkit-nbsp-mode: space; -webkit-line-break: after-white-space; =
font-size: 13px;" class=3D""><i class=3D"">Lehigh Valley =
Style</i>&nbsp;</div><div style=3D"word-wrap: break-word; =
-webkit-nbsp-mode: space; -webkit-line-break: after-white-space; =
font-size: 13px;" class=3D"">3245 Freemansburg Ave, Palmer, PA =
18045</div><div style=3D"word-wrap: break-word; -webkit-nbsp-mode: =
space; -webkit-line-break: after-white-space; font-size: 13px;" =
class=3D"">Office: 610.923.8000 ext. 8101</div></div></div>
</div>
<br class=3D""></div><div class=3D""></div></body></html>=

--Apple-Mail=_F8D8D881-88F6-49C4-9BA1-446ECA5016BC
Content-Disposition: inline;
      filename=LVSJUN19_WhiskeyFest.pdf
Content-Type: application/pdf;
      x-mac-type=50444620;
      x-mac-creator=4341524F;
      x-unix-mode=0644;
      name="LVSJUN19_WhiskeyFest.pdf"
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serialbandCommented:
Did the original rebuild work?  Try the rebuild again?

Maybe try forcing it to be unicode?

Open Terminal.app and run the following command.
defaults write com.apple.mail NSPreferredMailCharset "UTF-8"

You can check it before you make the change.  It should be unset initially and give the message that it doesn't exist.
defaults read com.apple.mail NSPreferredMailCharset

If it doesn't work you can delete it again if you want it to go back to the way it was.
defaults delete com.apple.mail NSPreferredMailCharset
hdhondtCommented:
As before, does Command-Shift-H fix it?

If it came back after a mailbox rebuild, it may be time to repair OSX. First make sure to back up everything of importance, just in case. Then do the following, as per Apple Support:

  1. Boot with ⌘R to enter the Recovery HD. If you want to upgrade the latest version of OSX, use Option⌘R instead.
  2. Choose Reinstall macOS.
  3. Follow the instructions. Do not reformat the hard disk
serialbandCommented:
Just in case, you should backup the data before you do the reinstall.
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