VMware error with Change Tracking Info

Indie101
Indie101 used Ask the Experts™
on
DPM encountered error from VMware while trying to get Change Tracking info

Issue occurs with our vCenter vm, file fault ID 33621 Internal Error code 0x80990EF3

Any ideas some of the links I have seen for it point to changing the cbt just looking for advice on this if possible
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®

Author

Commented:
Yes it was changed alright, have you tried these steps before successfully?

Encountered this before?

Thanks again
Senior Infrastructure Analyst
Commented:
Once, it was a while back, followed this and yes, it was ok, You can wait for Andrew Hancock to reply but I figure it'll be roughly what I've recommended.
Ensure you’re charging the right price for your IT

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services. Start calculating Now!

Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017
Commented:
Erase the CBT tracking file and start again. (e.g. re-run backups)

It happens all the time with faulty software!

Author

Commented:
Thanks Andrew whats best way to erase CBT tracking file?

The steps outlined by Alex above?

I have tried to resume backup with Azure Backup but get the same error
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
The same method you would use to remove any file on an ESXi host.

You could use the shell  or datastore browser.

Erasing the file is likely to cause a full backup again.

Author

Commented:
Thanks very much I think the old way in EE of separating points seems to be gone, i didnt know how to evenly distribute it, thanks again
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
I think you can select more than on answer as a solution now.

(anyway not here for ploinks!) - EE is not about points, but helping the Asker with the Correct solution.

Author

Commented:
Thanks sorry didnt realise that, my bad

I know you're not here for ploinks, if you have any VMWare books coming out would definitely buy it :) thanks again
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
Not a problem.

There is a  VMware vSphere book in progress, one day I'll maybe finish it.....

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial