In the past clients would call for advice on how to fix something. Sometimes there would be multiple 5 minute calls sometimes an hour call. How do you guys bill for phone calls?
I.e., How much do you charge if...
*Client calls for 10m once per week?
*Client calls for 10m Once per day?
*Client calls for 10m 3 times/day? etc.,
*Client calls for 45m?
*Client calls for 1hour 5 minutes?
Do you always round up to half hour? Full hour? In the past I wouldn't charge anything if I was helping them for less than 15m/day, but then they would call everyday, so I tallied minutes and rounded up to the hour. I was wondering which rules you guys use and think would be best.