troubleshooting Question
File cease to scan to network share
Has anyone run into scanning issues with the Xerox Phaser 3635MFP. This was working just fine up 2 about 2 weeks ago. I changed the DNS settings on the DC to reflect the correct DNS and the scanner has lost its ability to scan to folder.
Current setting
IP 192.168.14.11 local static
class c subnet
192.168.14.5 gateway
192.168.14.30 <-- DC
127.0.0.1 secondary DNS
8.8.8.8 akternate DNS
File repository setting
NAME (Customer name)
Protocol SMB
hostname file server name no \\ or //
share scanned (Name of folder) no \\ //
login domain\administrator
domain admin pw
the only thing that was changed was the DNS which I updated on the scanner as well.
The folder has system full access as far as permissions.
Help.
Current setting
IP 192.168.14.11 local static
class c subnet
192.168.14.5 gateway
192.168.14.30 <-- DC
127.0.0.1 secondary DNS
8.8.8.8 akternate DNS
File repository setting
NAME (Customer name)
Protocol SMB
hostname file server name no \\ or //
share scanned (Name of folder) no \\ //
login domain\administrator
domain admin pw
the only thing that was changed was the DNS which I updated on the scanner as well.
The folder has system full access as far as permissions.
Help.
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