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Mr.X

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All documents from office 2016 opens as read-only

Hi

All the office 2016 documents from outlook, excel, word opening as Read-only and am not able to save or edit.
Can someone pls help to resolve this?
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CompProbSolv
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How were the documents created?  By whom, which version of Office, and where?
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Mr.X

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Office 365
If I open any attachments from outlook it says as read-only.
I couldn't save them
I checked the exisiting saved files under My documents and they give the same error
It is possible that the sender sent the files in read only format. You may need to get them to change the properties of the file to read/write so you can edit the files if need to.
You need to Disable Protected View for Outlook Attachments.

https://www.groovypost.com/howto/disable-protected-view-outlook-attachments-office/

The above setting is to protect you from malware infection from attachments. Unless you are sure that your computer is protected by a next generation firewall, do not change the above setting.
The files may have Information Rights Management settings applied; this will have to be changed by the sender.
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