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Windows Server 2008

Windows Server 2008

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Avatar of Mr.X
Mr.X

Qnap-TS853 pro NAS is stuck on "system booting"
Hi guys,

Got a qnap storage device- nas
Suddenly it just got stuck with “system booting “ message. Cannot ping it through IP address so can’t access web interface
- tried pressing the reset button, stiill no luck. Shows same message “system booting”
- normally the Manual says, If reset buttton presses for 3 seconds, there will be beep sound. No sound either when I press reset button.

Any ways to make it start as normal ?? I removed all disks from the nas, so it does not damage any data.

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Avatar of Tiborg GuaranaTiborg Guarana🇸🇮

Hi, did you try with this steps?
1 - Force power off the NAS pressing the power button for 10 secs
2 - Remove the hard drives (remembering the order)
3 - Power on the NAS
4 - This time, without hard drives, the NAS starts. Interestingly, no error is logged.
5 - Power off the NAS normally
6 - Reinsert the hard drives preserving the order
7 - Power on the NAS
8 - The NAS starts and all the data is accessible.

Your nas has a HDMI port, try connecting it to monitor and check.

Avatar of Mr.XMr.X

ASKER

even when there is no drives in nas- it does not boot up/
it just comes as "system booting"
think there is some software issue. any way to update firmwares or anyhting else ?? ? any ideas

Did you connect it with HDMI to monitor? How old is this QNAP?

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Avatar of Mr.XMr.X

ASKER

It's out of warranty. Don't know the real age of it.
Tried connecting with hdmi, no display or nothing on monitor . Looking for another hdmi cable to make sure cables aren't faulty

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Avatar of Tiborg GuaranaTiborg Guarana🇸🇮

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totally unplug any power to the unit and let it set for 5 minutes

Avatar of Mr.XMr.X

ASKER

hi, i left turned off for several days. still same .
tried connecting to monitor. no display or signale. it just says " system booting" contacted qnap support- they told it could be hardware faulty.
so planned to get a new NAS.

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Windows Server 2008

Windows Server 2008

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Questions

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Followers

Top Experts

Windows Server 2008 and Windows Server 2008 R2, based on the Microsoft Vista codebase, is the last 32-bit server operating system released by Microsoft. It has a number of versions, including including Foundation, Standard, Enterprise, Datacenter, Web, HPC Server, Itanium and Storage; new features included server core installation and Hyper-V.