lianne143

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Which email program are you viewing the message? Try creating a new message to yourself and re-attaching the file
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Which email program are you viewing the message? Try creating a new message to yourself and re-attaching the file

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Hi <br />
I have an PDF attachment on my official email and when open it from the official email it opens the PDF attachment without any problems. But if I forward to my personal email and, the attached document format changes to Winmail.dat. <br />
Please can you know why this is happening and how to resolve.<br />
Thanks is advance.
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Hi 
I have an PDF attachment on my official email and when open it from the official email it opens the PDF attachment without any problems. But if I forward to my personal email and, the attached document format changes to Winmail.dat. 
Please can you know why this is happening and how to resolve.
Thanks is advance.

PDF attachment on email when forwarded to personal email change the file format .

A Portable Document Format (PDF) is a file format consisting of an electronic image resembling a printed document and can be viewed, printed, and electronically transmitted. PDF files can store various types of data, including formatted text, vector graphics, and raster images. The page layout defines the location, size, and shape of each page and each item on the page. The information looks the same no matter what device or program is used to open it.

Adobe Acrobat is a family of application software and Web services developed by Adobe Systems to view, create, manipulate, print and manage files in Portable Document Format (PDF). The family comprises Acrobat Reader (formerly Adobe Reader), Acrobat (formerly Acrobat Exchange) and Acrobat.com. The commercial proprietary Acrobat, available for Microsoft Windows and OS X only, can also create, edit, convert, digitally sign, encrypt, export and publish PDF files.

Adobe Acrobat

An email client, email reader or more formally mail user agent (MUA) is a computer program used to access and manage a user's email. A web application that provides message management, composition, and reception functions is sometimes also considered an email client, but more commonly referred to as webmail.

Internet / Email Software

Interactions between email servers and clients are governed by email protocols. The three most common email protocols are POP, IMAP and MAPI. Most email software operates under one of these (and many products support more than one).  The correct protocol must be selected, and correctly configured, if you want your email account to work.