Why would messages stored on a network share not fully display like the messages in the local mailbox do?

Elessar1
Elessar1 used Ask the Experts™
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I have a user who opens email messages that have been saved to a network location and they don't fully display. If you maximize or minimize it and then restore it to a window, it displays correctly. I've run diagnostics on the laptop and updated everything Dell has for this machine but the problem persists. It doesn't happen with messages in the user's mailbox. We save pertinent email messages in our various project folders. This appears to be the only user experiencing this
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
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Commented:
Have them save the image to their local PC,  close Outlook and then copy the image to the server. Does that display properly?

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