VMware conversion issue

Alexandre Takacs
Alexandre Takacs used Ask the Experts™
on
Having an issue doing a P2V conversion of a Windows Server R2 using VMware converter.

It fails with 'Platform-specific error 38'.

I have tried to go through
the generated logs (I don't think I can enclose them directly here) but can't really figure out why it would fail.

Any insight/suggestion most welcome
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
There is a solution offered here:
https://community.spiceworks.com/topic/288806-vmware-p2v-conversions-fail

The only other thing I saw was insufficient space but the above seems more likely

Author

Commented:
Thanks

Not sure what you are hinting at.

The linked article refers to a non existant KB entry.

I do have enough space on the destination and ran disk check on the source machine.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Here is the original entry (hidden under view original topic).. Sorry - I should have been more explanatory about the link

https://community.spiceworks.com/topic/2061263-converting-physical-machine-to-vm?page=1#entry-7261139

Quote
"1: Before converting a physical machine to virtual ,you should check source & destination processor,memory availability
2: Check Password case sensitive before converting to virtual (if any !@#$%^&*() is there then remove it),if it's there then reset it before proceeding."
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Author

Commented:
Thanks again

I am converting to a Workstation standalone VM. I am requesting a 1:1 map in RAM, processors, etc. Not sure how it would be of interest anyway. The converted machine might not run but I should at the very least get something... which I am not.

What password are we speaking of here? I am runing the converter as a domain admin. Is that the account I should have a "simple" password for (it is indeed case sensitive)? Strange requirement in any case but happy to try.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
The password issue was for the machine being converted.  You may wish to ensure passwords are alphanumeric in case the converter uses this.  

The last time I used Converter, it was for a workstation. I have not tried Server 2008 (no need)
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
How are you doing the P2V conversion ?

e.g. did you install VMware Converter, on the Physical Server to be converted this is recommended and best practice.

Author

Commented:
did you install VMware Converter, on the Physical Server to be converted this is recommended and best practice.


Indeed that's what I am doing.
VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017
Commented:
and you are trying to create the VM on a Windows Share, and VMware Workstation format ?

if you are writing (VMware Converter is writing) to a Windows UNC Share, ensure that the permissions are CORRECT.

This means that the share you are writing to has FULL CONTROL, EVERYONE.

It looks like the permissions on the share are causing the issue.

Also check that the account you are logged into, is a Local Administrator account.

Author

Commented:
I believe that the permissions were / are correct but I muss have missed something as connecting a local USB drive allowed the conversion to complete.

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