Simple ticket system to integrate with something like Gravity Forms
Can anyone recommend a Wordpress plugin or combination of plugins that would do the following preferably using gravity forms and possibly as free or cheap as possible :)
- When a form is filled out on the front end it should email the website owner
- it should store the record in the database and create a 'ticket' for that request that can be replied to from the Wordpress backend. The user does not need an account to submit the form and the tickets will only be for the site administrator
- automated follow up emails to be sent to the person who filled out the form at set intervals until the ticket is closed
- When a form is filled out on the front end it should email the website owner
- it should store the record in the database and create a 'ticket' for that request that can be replied to from the Wordpress backend. The user does not need an account to submit the form and the tickets will only be for the site administrator
- automated follow up emails to be sent to the person who filled out the form at set intervals until the ticket is closed
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Having email deliverability problems with a ticket system can eat up a massive amount of time, so avoid using any MTA (outgoing mailer) provided by your hosting company.