asked on

Netgear GS724T Credentials

I have several Netgear switches and I don't have the logon credentials. When I navigate to one of the switches. The username box doesn't display. How can I get the username box to display? I've read that I could hit the cancel button then enter the serial number but there's no cancel button.

☠ MASQ ☠

What do you see when you navigate to the switch IP?
Have you tried a different browser in case it's being treated as a pop-up.

Coolie Sheppard

Netgear has a tool that will automatically discover the switch for you and help you gain access to it:'

https://kb.netgear.com/30418/What-is-the-default-IP-address-of-my-NETGEAR-Smart-Managed-Plus-Smart-Managed-Pro-or-Insight-Managed-Smart-Cloud-switch

William Brannon

ASKER

I have two of the same switch on my network with static IP addresses. One displays the a single password box and the other shows a side menu with the password box in the middle of the screen. The Reset System and Factory Default buttons are the only active buttons, but I don't want to reset anything unless it's the password.

☠ MASQ ☠

None of the GS742 models have a username field for the admin account. No harm in trying "password" which is the unsurprising default.

William Brannon

ASKER

None of the responses resolved my issue.

masnrock

Is a reset to factory an option?

William Brannon

ASKER

No. I've enlisted a managedIT services company who will deal with the issue at some point. I've moved all but two connections to a different switch.

This question needs an answer!

Become an EE member today

7 DAY FREE TRIAL

Members can start a 7-Day Free trial then enjoy unlimited access to the platform.

View membership options

Learn why we charge membership fees

We get it - no one likes a content blocker. Take one extra minute and find out why we block content.